Introduction
Eliquick ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email, phone number)
- Account credentials (username, password)
- Profile information (photo, bio, school details)
- Educational records (grades, test scores, attendance)
- Payment information (for subscription services)
Automatically Collected Information
We automatically collect certain information when you use our platform:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for various purposes:
- To provide, maintain, and improve our services
- To process transactions and send related information
- To send technical notices and support messages
- To respond to comments, questions, and customer service requests
- To communicate with you about products, services, and events
- To monitor and analyze trends, usage, and activities
- To detect, prevent, and address technical issues and abuse
- To comply with legal obligations
Information Sharing
We may share your information in the following circumstances:
- With Service Providers: We may share information with third-party service providers who perform services on our behalf.
- With Schools: Educational institutions may access student data for educational purposes.
- For Legal Reasons: We may disclose information if required by law or to protect our rights.
- Business Transfers: In connection with a merger, sale, or transfer of assets.
We do not sell your personal information to third parties for marketing purposes.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Secure authentication and access controls
- Regular security audits and assessments
- Employee training on data protection
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your information
- Restriction: Request restriction of processing
To exercise these rights, please contact us at privacy@eliquick.com
Children's Privacy
Our platform is designed for educational use by students of all ages. We collect minimal information from students and ensure that parental consent is obtained where required by law. Parents and guardians can access and control their children's information through their parent accounts.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about this privacy policy, please contact us:
- Email: privacy@eliquick.com
- Phone: +254 743 253 763
- Address: Nairobi, Kenya